Check out cancellation and refund policy of China Southern Airlines
Being a well-known and among the major airlines of China, China Southern airlines cover 216 destinations across the world having a fleet size of 616. The headquarters is based in Guangzhou, Guangdong of China.
China Southern airlines offer a number of services and facilities to the passengers for their convenience. The passenger can easily book the ticket through offline and online methods by booking procedure. If in case the passenger wishes to cancel the booked ticket and want the refund, then the customer support can be contacted to know about the policies of the airline.
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China Southern Airlines cancellation policy
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According to the airline, the passenger is allowed to cancel the ticket within 24 hours of the purchase of the ticket. During this time period, the passenger can cancel the ticket without paying any charges for the same.
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The ticket is only eligible for 24-hour cancellation if it is booked at least 7 days prior to or more than the scheduled departure of the flight.
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Any ticket canceled after the free cancellation period will be chargeable as per the China Southern airlines cancellation policy. The passenger has to pay the cancellation fee in this situation and it varies according to the type of ticket.
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The passengers who fall in the category of travel insurance do not require paying the cancellation amount.
China Southern Airlines refund policy
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The refund for the cancellation is applicable to a certain type of tickets. The refund can be applied online after cancellation.
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If the airline has canceled the flight due to any reason, in that case, the airline has to refund the amount of the ticket fare. The whole amount of ticket will be refunded by the airlines as per the China Southern airlines refund policy.
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The passenger can apply for the eligible refund within a certain time period. Once the time period of refund request is expired, no amount is refunded.
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Once the request is processed, the airlines will refund the amount within 7-8 working days if the payment was made online.
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In case of a cash payment of booking, the refund for the cancellation may take nearly 20 days.
For any help or further info about the airlines, the support center can be contacted. The issues and queries related to China Southern airlines can be discussed with the executives of the support department. They are available all the time can be contacted as per suitable method convenient to the passenger. The contact details by which the executives can be reached is available on the official website of China Southern Airlines.
